Moving to New York
I moved to New York at 22 to be an actress. That was the whole plan, and it was not a detailed one.
Two years at the Neighborhood Playhouse
I trained in the Meisner Technique at the Neighborhood Playhouse. Meisner is a listening discipline before it's an acting one. You stop planning what you'll say next and start responding to the person actually in front of you, which is much harder than it sounds and useful in every room I've been in since.


Modeling, voiceover, commercials
I worked professionally in acting, commercials, voiceover, and modeling. Voiceover taught me what my voice does to a sentence. Commercials taught me how much can happen in thirty seconds. Modeling taught me to take direction without taking it personally.


On set
Sets are collaboration under time pressure. You learn where you fit, when to speak, how to be easy to work with, and how to stay present when everyone around you is busy.

Auditions, and a professional volume of rejection
Auditions are a job where the answer is usually no, and it's rarely about you. That's the best sales training in existence, and nobody sells it as sales training.
Travel
Then travel, which I did not see coming. Eight years, a full book of clients, $1M+ in personal sales. Travel taught me people and trust: the difference between what someone says they want and what they actually need, and how much is riding on getting it right.
Sales
Somewhere in there I realised I wasn't good at travel so much as I was trained at listening, and that the two had become the same thing. Sales gave me confidence and clarity — being direct about what I believe, and warm enough that people want to come with me.
Entrepreneurship and TravelBrokers
My travel business runs through TravelBrokers Inc., a family agency in Homewood, Illinois, in the industry since 1988. Building alongside it taught me leadership: hiring, deciding, being responsible for other people's momentum as well as my own.
Building Frankly
Frankly Global LLC is mine, and it's separate from TravelBrokers on purpose. It's where the acting, the listening, the travel, and the selling stopped being separate careers and became one method — taught, on the record, to anyone who wants it.
